Wireless, Home Security, Cable, Phone or Internet for your Home or Business
For Residential Services, Wireless or Home Security call 1-877-201-1649
Thank you for having employees like Casandra available for then future, now current customers.
I initially reached out on advise of s neighbor that moved to T-Mobile wifi. Cassandra called and gave me all the information I could absorb with no :If you order today" pressure. I spoke to my wife and she agreed this was worth trying. Life got in the way. She called again as I had requested and we signed up for the service.
I never felt pressured or uncomfortable. I was educated and given multiple options to include a trial at "no risk."
I look forward to incorporating T-mobile wifi into our home security.
Thank you for having employees like Cassandra available for customers like us.
Richard Ozuna 10/14/21
Data Communications Leader LLC, has been a life saver for me with finding a reliable, high speed internet needed to run my company’s many fast food restaurants. I was tasked with finding a new internet provider for multiple locations who were having trouble running their daily operations with their current provider. At first, I was calling around to all the different companies trying to figure out who had available service in the location’s areas. It was eating up time I did not have to spare with my current workload. After speaking with AT&T who was unable to provide the speed needed, I was referred to Dave Lettiere. What a gift!! Dave was able to identify a provider who was able to service all locations in need. Most of the sites had a construction cost to get the service to the building. Thanks to Dave’s telecom knowledge we were able to work out a much less expensive construction option. Anytime a question or concern arose Dave was able to answer or address the issue in a more than timely manner. If you need a new internet provider and find yourself at a lost contact Dave Lettiere. He will save you money & more importantly time!!
Southeast Restaurant Group, LLC
KFC, Wendy’s, Taco Bell and TGI Friday’s 08/13/19
I wanted to let you know the latest on the Viasat Internet issues. A service tech came out again today and found the problem. When we had new metal put on the building, a screw was driven directly into the middle of the satellite cable that was behind the wall. The tech did a great job and was very diligent in finding the issue. So, there weren’t any problems with Viasat service or equipment. We were very relieved that he found the problem. When I called Graeme Scott last week, he told me that he would waive any service fees for us. This was before we knew what the problem was. I assumed that since it was completely our fault we would be charged. But Viasat called this afternoon and said that the service charges had been waived. We were uncomfortable not paying for the service call because it was completely our fault and Viasat did nothing wrong. So, we called Graeme Scott and explained the situation and he said he was still going to honor the waived service charge fees and simply asked that we let people know what great service we received. He also wanted us to make sure we informed you of what happened. Needless to say, we are very happy with the outcome and pleasantly surprised that the charges were waived. I also wanted to let you know that the response time is fantastic. When I called to schedule, both times, it was in the afternoon and someone was out here the very next morning. You don’t often find that kind of turnaround time for service anymore.
We are looking forward to uninterrupted service from Viasat in the future. Thank you for your recommendation.
U.S. Automation, LLC
7143 State Road 3
Huntertown, IN 46748 04/26/19
Dave Lettiere of Data Communication has been one of the most instrumental individuals in helping me build and start my robotics company, Fox Robotics Inc. Being a tech based company fast efficient internet an communications services are crucial for our productivity.
It was decided from the beginning that we would need fiber internet. Dave was able to be the liaison necessary to get answers, quotes, and contracts with all the leading communication companies without me sitting on hold for hours on end. Dave also gave us the idea to use CoAx as a back up system in addition to fiber. This was brilliant because the fiber service ended up taking 5 months to finalize and without the CoAx we would have been unable to run our warehouse and office. If anytime through this process I have had a question or concern or issue, Dave would answer my emails and calls within minutes often finding me an answer or solution in less than an hour. I cannot say again as a start up how wonderful it was to not have to work directly with these huge communication companies, but instead to have an insider liaison. If you have a company, or are looking to start a company you need to add Dave to your business contacts. He is invaluable and has saved my company hours and hours of billable time, stress, and frustration revolving around crappy internet service.
Owner Fox Robotics Inc 03/08/19
DCL was a God send when i was being over-charged by my Cable company!!! I was unable to utilize my internet services due to poor equipment (their modem/router). It was very frustrating from day one (March 2018) and i was unable to get any resolution with this MAJOR company. I reached out to DCL to inquire about satellite/internet services and BAM within a week I had DirecTv installed and it works great! I was able to also obtain new internet services that was just installed yesterday and WOW what a difference. With both companies, it was a quick install/set up process. DCL representatives are patient, kind, knowledgeable, and thorough!!! They listened to my needs and were able to provide me a seamless transition between old and new services! Having over 25+ years’ experience in managing in the IT/Telecom industry, I must tip my hat to DCL and thank you for correcting a frustrating situation in addition to the money saving offers/promotions that were available to me. Next up I will be inquiring about my wireless and electric needs! Keep up the good work! Wishing you nothing but success and growth.... you are all on the right path for greatness!
Kendell W/Vienna NJ 10/11/18
Data Communications Leader made my transition from one cell phone provider to another such an easy task. They set me up with a new provider that was able to not only buy out my old contract, but also save me $56 per month. The new provider gave me a new phone, and instead of having to wait for it to be mailed, I was able to go into the store to pick it up. When I went into the new provider’s store, I was made aware of some promotion they were doing by being given a $400 store gift card to get anything I wanted for absolutely nothing! I’m not locked into a contract either! Thanks again DCL! Job well done!!
William Hall /Hackettstown, NJ 08/10/18
Data Communications Leader reached out to our company as we had just ended our contract. After speaking with them about our current services they were able to follow up with multiple quotes. We were able to increase our bandwidth by 50M as well as save $190.00 a month on the total bill. When everything was said and done we improved our bandwidth and we will save a total of $6800.00 over the next 3 years. We will definitely use this service in the future as it has saved me time on attaining quotes as well as generated lost revenue on the monthly savings to invest back in to our company.
Grand Prarie, TX 07/22/18
Easiest and Fastest way to get all the best pricing and promotions from all the TOP Cable, Phone and Satellite Providers
Data Communications Leader is ranked as one of the most recognized Authorized Dealer's in the U.S.
Phone, Internet, Cable, Wireless, and Home Security all in 1 phone call.
With our direct partnership we provide you with the best promotions and deals from the TOP Cable, Phone and Satellite Providers Nationwide
Through direct partnerships with AT&T Wireless and Sprint Wireless we have the largest network for you to choose from
Protecting your family is a priority here at RentPerfect. With our direct partnership with ADT Home Security we make it easy and safe for you to get the security you need.
We’re here for the long haul. Turnover rates are high for direct sales people of providers and the chances of having someone (even if it isn’t the same person) available to speak with at the same number (without waiting forever on a customer service line) are slim to none. Telecom agencies are structured a bit differently, and although w
We’re here for the long haul. Turnover rates are high for direct sales people of providers and the chances of having someone (even if it isn’t the same person) available to speak with at the same number (without waiting forever on a customer service line) are slim to none. Telecom agencies are structured a bit differently, and although we’re designed to handle a plethora of business (from residential for the individual to enterprise and multi-site locations for the larger business), we are still able to provide a more personalized approach. We can get to know you and/or your company over years, have an understanding of where you were, where you’re trying to go, and help you find the best avenue possible to take you there. We can be partners for life managing your network, and in today’s society where a person’s network (phone, internet, etc) tend to be their link to the world.....couldn’t we all use a great telecom partner?
We commit to providing you with timely and competitive quotes from multiple Telecom providers for Commercial Services. This will enable you to deal with any critical business issue within your network infrastructure. Our methodology is guaranteed to save you hours of time meeting with multiple vendors.
With 1 Phone Call we can quote you services from all the providers in your area so that you can decide which plan fits your budget from providers like Comcast, Frontier, MediaCom, WOW Internet, Spectrum, Verizon, HughesNet, Buckeye Cable System, CableVision, Windstream, Cox, DirectTV, DISH, Time Warner, Exede Internet, CincyBell, AT&T Wireless, Verizon Wireless, Sprint, T-Mobile, Boost Mobile, ADT, Link Interactive, Moni Smart Security, and Vivint . We also have the ability to get you installed within 6 hours for some services!
With over 200 Phone and Cable Providers under our umbrella such as US Signal, AT&T, CenturyLink, Comcast, Frontier, Verizon, Windstream, etc. We can provide you with multiple quotes so you can make an educated decision on which provder fits your companies needs the best Internationally.
SD WAN | Metro Ethernet | E-LAN SOP | Fiber Optic Builds | "Last Mile" alternative loop | GIGE Carrier Ethernet | Dark Fiber | Fixed Wireless | MPLS | EOC | T1 Service | Dedicated Internet NET | BG
SIP Trunking | Hosted PBX | VOIP | PRI | Centrex | POTS | Mobility | Residential Voice Service
Managed Services | Collocation | PCI DSS 3.0 | Mitel | Avaya | Advisory Services | Solution Services | Facility Technology Services | Cerner | Epic | Peoplesoft | Lawson | SAP | McKesson | Allscripts | Meditech | EHR / ERP Services.
Data Communications Leader, LLC values your privacy rights. Below is information about the privacy policies for our services: Below is information about the privacy policies for our services:
· Privacy Preferences
· Online Privacy
Data Communications Leader, LLC Cable Television Privacy Statement
What type of information does Data Communications Leader, LLC collect?
Data Communications Leader, LLC collects both personally identifiable information and non-personably identifiable information about You when you subscribe to Its video services. Data Communications Leader, LLC uses its cable system to collect personally identifiable information about You only when (a) it is necessary to provide our services to You and (b) to prevent unauthorized reception of services. Data Communications Leader, LLC will not use the cable system to collect Your personally identifiable information for other purposes without Your prior written or electronic consent. Data Communications Leader, LLC also collects personally identifiable and non-personally identifiable information about You when You voluntarily provide information to Data Communications Leader, LLC, as may be required under applicable and from third parties as described, as described in this Policy.
Personally identifiable information is any information that identifies or can potentially be used to identify, contact, or locate You. This includes information that is used in a way that a personally identifiable including linking it with identifiable information from other sources, or from other personally identifiable information can easily be derived, including but not limited to name, address, phone number, fax number, e-mail address, birth date, spouses or other relatives, driver's license or State ID number, financial profiles, social security number, bank account information, and credit card information. Personally Identifiable information does not include information that is collected anonymously (i.e. without identification of the individual or household) or demographic information not connected to an identified individual or household.
Non-personal information, which may or may not be aggregated information about our Customers and may include information from third parties, does not identify individual Customers. Data Communications Leader, LLC may combine third party data with our business records as necessary to better serve our customers. Examples of non- personal information include MAC addresses or other equipment identifiers, among other data. The cable system may automatically collect certain non-personal information when a customer uses en interactive or transactional service. This information is generally required to provide the service and is used to carry out requests a customer makes through a remote control or set-top box.
In certain cable systems, our set-top boxes automatically collect information that may be used to determine which programs are most popular, how many people watch a program to its conclusion and whether people are watching commercials, as well as other audience-measurement focused information. Our processes are designed to track this information and audience statistics on an anonymous basis. Information such as channel tuning, the time the channel is changed, and when the set-top box is "on" or "off" is collected at a secure database in an anonymous format so that we cannot tell what any particular household or individual was watching. Data Communications Leader, LLC or our contractors or agents may from time to time share the anonymous information with our advertisers, content providers or other third parties with whom we have a relationship. We will not provide our advertisers, content providers, or other third parties with personally identifiable information about You unless we have received your consent first except as required by law.
Why does Data Communications Leader, LLC collect personally identifiable information?
Data Communications Leader, LLC collects and uses Personally Identifiable information to provide You with accurate and high quality customer service, keep You informed of new or available products and services, properly deliver services to You for billing, invoicing and collections, to better understand how the service is being used, to improve the service, detect unauthorized reception, use, and abuse of Data Communications Leader, LLC's services or violations of its policies or terms of service to prevent fraud, to manage its cable system network, and to comply with applicable federal and state laws and regulations as well as general administration. If a customer uses an interactive or transactional service for example responding to a survey or ordering a pay-per-view event he cable system will collect certain additional personally identifiable information, such as account and billing information or Customer provided locale and service preferences, to properly bill Customer for the services purchased and to provide Customer with a more personalized experience. Some of the information collected from Customers may include data on viewing habits. We may provide anonymous data to third parties who may combine it with other information to conduct more comprehensive audience analysis for us and for television advertisers. This data helps program networks and cable operators decide on which programs, channels, and advertising to carry. Data Communications Leader, LLC may also use that information to distribute targeted advertising to You without having disclosed any of Your personally identifiable information to the advertisers. These advertisements may invite interactive or transactional follow-up from You. By using any of Data Communications Leader, LLC's interactive services Customer consents to our collection of this additional information. We will not provide our advertisers, content providers, or any other third party who is not acting on Data Communications Leader, LLC's behalf with personally identifiable information about You unless we have received Your consent first ,except as required by law.
In addition, certain information such as Customers connection to our system is automatically collected to for example make it possible for Customers' digital boxes to receive and process the signals for the services Customer orders. We also collect this information so we may provide updates, upgrades, repairs or replacements for any of our cable service-related devices or software used in providing or receiving cable services. Additional information also allows Data Communications Leader, LLC to tailor our cable and other services, as well as develop and market new services, to better fit customer needs. Data Communications Leader, LLC also uses personally identifiable information to maintain our accounting and tax records.
Data Communications Leader, LLC may also collect personally identifiable information from third parties to enhance our customer database for use in marketing and other activities. Data Communications Leader, LLC also collects personally identifiable information from third parties to verify information You have provided us and collects personally identifiable information from credit reporting agencies to, for example, determine your creditworthiness, credit score, and credit usage. Data Communications Leader, LLC also may maintain research records containing information obtained through voluntary subscriber interviews or surveys.
Who sees, the information collected by Data Communications Leader, LLC?
Data Communications Leader, LLC will only disclose personally identifiable information to others if (a customer provides Written or electronic consent in advance, or (b) it Is permitted or required under federal or applicable state law. Specifically federal law allows Data Communications Leader, LLC to disclose personally identifiable information to third parties: (a) when it is necessary to provide Data Communications Leader, LLC's services or to carry out Data Communications Leader, LLC's business activities; (b) I as required by law or legal process, or (c) for mailing list or other purposes, subject Your ability to limit this last type of disclosure. To provide services and carry out our business activities, certain people have authorized access to Your information, including our employees, and third parties that provide and/or include billing and collection services, installation and customer service subcontractors or agents, program guide distributors, software vendors, program and other service suppliers for audit purposes, Marketers of Data Communications Leader, LLC's Products and services, third party auditors, our attorneys and accountants, and or strategic partners offering or providing products or services jointly on behalf of Data Communications Leader, LLC Cable. The frequency of disclosures varies according to business needs and may involve access on a regular basis. Data Communications Leader, LLC restricts third parties use of Your information to the purposes for which it is disclosed and prohibits third parties from further disclosure or use of your personally identifiable information obtained from us whether for that third parties own marketing purposes or otherwise. Only anonymous information is disclosed to Audience Measurement services.
For Customers who subscribe to Data Communications Leader, LLC only, where a government entity is seeking personally identifiable information of a customer, the Cable Act requires a court order and that the cable subscriber be afforded the opportunity to appear and contest in a court proceeding relevant to the court order any claims made in support of the court order. At such proceeding, the Cable Act requires the government entity to offer clear and convincing evidence that the subject of the information is reasonably suspected of engaging in criminal activity and that the information sought would be material evidence in the prosecution of the case. If you subscribe to other Data Communications Leader, LLC Services such as internet of telephone services, the same requirements do not apply. Instead, in some situations Data Communications Leader, LLC may disclose personally identifiable information about you to representatives of government or to comply with a court order without your consent and without advance or any notice to You, except that in such situations, disclosure shall not include records revealing Customer's selection of video programming from a cable operator. Also, in certain situations ( such as with those who owe, or are owed welfare or child support) state welfare agencies may obtain the names addresses and certain other customer information as it appears in Data Communications Leader, LLC's subscriber records under the authority of an administrative subpoena. This information may be provided without a court order and customer does not have to be given notice and the opportunity to contest such disclosure. Data Communications Leader, LLC may also use or disclose personally identifiable information about You without Your consent to protect our customers, employees, or property, in emergency situations, and to enforce our rights under our terms of services and policies, in court or elsewhere. In some instances where there are valid legal requests for orders for disclosure of Your information, we may notify You of the requests or orders and then it may be up to You to object or take specific action to prevent any disclosures pursuant to those requests or orders.
As part of its business activities, if Data Communications Leader, LLC enters into a merger, acquisition, or sale of all or a portion of our assets Data Communications Leader, LLC may transfer Customers personally identifiable information as part of the transaction.
Unless Customer objects in advance, federal law also allows Data Communications Leader, LLC to disclose through "mailing lists" personally identifiable information, such as customers name, address, and the level of customers service subscription to non-affiliated entities including advertisers and marketing entities for non-cable related purposes, including product advertisement, direct marketing and research. Under no circumstances will Data Communications Leader, LLC disclose these advertising entities the extent of the customers viewing habits, or the transactions Customer makes over the system.
Can I prohibit or limit Data Communications Leader, LLC's use and disclosure of my personally identifiable information?
If you do not want your name, address, or other personally identifiable information disclosed to third parties in a mailing list as explained above please call 1-800-439-4611. The customer cannot opt out of customer measurement data.
How long does Data Communications Leader, LLC maintain personally identifiable information?
Data Communications Leader, LLC will maintain personally identifiable information about customer as long as customers is a subscriber to Data Communications Leader, LLC's services as long as necessary for the purpose for which it was collected, and as long as necessary to comply with laws governing our business. These laws include but are not limited to tax and accounting requirements that require record retention. Data Communications Leader, LLC will also maintain personally identifiable information to satisfy pending requests or orders by a subscriber to his/her information or pursuant to a court order. Data Communications Leader, LLC will destroy Customers personally identifiable information when the information is no longer necessary for the purposes for which it was originally collected, when there are no longer pending requests for such information and when it is no longer necessary to retain the information under applicable laws.
How does Data Communications Leader, LLC protect customer information?
Data Communications Leader, LLC takes the security of our customer's personally identifiable information seriously. Data Communications Leader, LLC takes such actions as are reasonably necessary to prevent unauthorized access by entities other than Data Communications Leader, LLC to personally identifiable information. Data Communications Leader, LLC uses security and/or encryption technology to secure certain sensitive personally identifiable when it collects such information over the cable system. Data Communications Leader, LLC restricts access to its customer data base and secures the content by use of firewalls and other security methods. Data Communications Leader, LLC limits access to data bases containing personally identifiable information to those specifically authorized employees and agents of Data Communications Leader, LLC, and other parties identified in the Who sees the information collected by Data Communications Leader, LLC? section. However, we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclose personally identifiable information.
Can I see the information that Data Communications Leader, LLC collects about me?
You have the right under the Cable Act to see your personally identifiable information that Data Communications Leader, LLC collects and maintains. The information that Data Communications Leader, LLC has about its customers is maintained at 4121 Castell Drive in Fort Wayne Indiana. If you would like to see Your information, please send a written request to:
Data Communications Leader, LLC
4121 Castell Drive
Fort Wayne, Indiana 46835
Data Communications Leader, LLC will be glad to make an appointment for you to come in to the office during business hours. If your review reveals an error in our records Data Communications Leader, LLC will correct it. You may also be able to access certain information about you or your account over the system depending upon the information you have provided. (i.e., information Customer has provided to process an order made via the system, etc..)
Can other parties collect information from me over the cable system?
Unless You provide written or electronic consent, third parties not affiliated with Data Communications Leader, LLC that provide goods and services, programming or other content over our cable system or through our interactive video programming service are prohibited from collecting and using Your personally identifiable information for their own purposes without your consent. If you consent to the collection, these providers can only use your personally identifiable information to fulfill your order or request. They cannot disclose Your personally identifiable information for any other purpose, and they may not use Your information to directly contact You or to solicit sales of other goods and services to our customers.
What can I do if I believe Data Communications Leader, LLC has violated my rights?
The Cable Act provides You with a civil cause of action for damages, attorney's fees and costs in Federal District Court should you believe that Data Communications Leader, LLC has violated any of the Cable Acts limitations on the collection, disclosure, and retention of personally identifiable information.
What if I have questions?
If you have questions about our privacy protections and policies, please call our customer service center at 1-877-201-1675.